These terms set out how 789e apk operates for eligible accounts in the Philippines, what we expect from you, and what you can expect from us. Access to the platform depends on local law and is available only where local law permits.
Jurisdiction-dependent access
Account privacy policy
GCash, GrabPay, PESONet transaction scope
User rights and contact paths
TERMS AND CONDITIONS
Our Policy Posture and How It Applies
These terms apply to your use of the 789e apk platform, including account registration, wallet operations and game access, where permitted by local law. We do not assert universal jurisdiction. If local law in your region restricts or prohibits online gaming, these terms do not create any right of access on your behalf, and you remain solely responsible for confirming that your use is lawful where you are located. For transactions processed through GCash, GrabPay or PESONet, the terms of each payment provider also apply alongside ours. We are not a payment issuer; we facilitate the routing of deposits and withdrawals through the configured rails on your account page. Any dispute with a payment provider is governed by that provider's own terms. We may update these terms when our operations or legal obligations change. The version shown in your account dashboard after login is the current operative version. Continuing to use the platform after a change is posted constitutes your acceptance of the revised terms. If you have a question about a specific clause, reach us through the contact paths in the Support section of this page before continuing.
GCash
GCash transactions on your account are also governed by GCash's own user agreement. Review both before initiating a deposit or withdrawal.
GrabPay
GrabPay payments route through GrabPay's processing rails. Disputes on the payment side fall under GrabPay's resolution process, not ours.
PESONet
PESONet transfers follow Bangko Sentral ng Pilipinas clearing rules. We align our PESONet route with those standards as a service partner, not an issuer.
POLICY SCOPE
What Falls Inside and Outside This Policy
Not every activity on or around the platform sits inside the same policy boundary. Knowing the scope helps you raise a concern with the right party the first time.
Account access
Login, registration, password recovery and account verification are covered fully by this policy. Actions you take inside your account — including game selection and wallet moves — fall under these terms.
Transactions
Deposits and withdrawals processed through the configured payment routes on your account page are within scope. The terms of GCash, GrabPay or PESONet also apply separately to the payment leg.
Site content
Game titles, odds displays, promotional content and studio materials published on this platform are covered by our content policy. Studio content from CQ9, JDB, Spadegaming, Pragmatic Play and PlayStar is also subject to those providers' own licensing terms.
Third-party services
External links, payment provider interfaces and app-store pages sit outside our policy scope. We are not responsible for the privacy or security practices of third-party sites you navigate to from this platform.
YOUR ACCOUNT RIGHTS
Practical Actions Available Under This Policy
You hold specific rights over your account data and activity records. These are not automatic — you need to initiate them through the correct channel. The account dashboard shows your deposit and withdrawal history in the transaction log section after login; that is the first place to look before raising a query. If a record looks incorrect, you can flag it directly from the transaction detail view. Account profile details — name, contact number, linked e-wallet — can be reviewed and correction requests submitted through the account settings page. For questions about data retention or what personal information we hold, the support contact in the section below is the right path. We aim to acknowledge a data or correction request within the timeframe shown in the confirmation message sent to your registered contact.
Review your records
Your full transaction history is in the account dashboard. Filter by date or payment method — GCash, GrabPay or PESONet — to locate a specific entry.
Correct account details
Submit a correction request through account settings. Attach the verification document the form asks for; requests without it cannot be processed.
Raise a policy question
Send your question to the support contact path shown below. State the clause number or topic so we can route it to the right team quickly.
Request data information
To ask what personal data we hold on your account, use the data request form linked in the account settings privacy section. The current status of your request is shown there after submission.
POLICY CONTACT PATHS
How to Reach Us on a Legal or Policy Matter
If a section of this policy is unclear, or if you need to raise an account rights request, use the channels below. Match your query type to the right path so your message reaches the correct team without delay.
Live chat
Open the chat widget from any page while logged in. Use this for account access questions, transaction scope clarifications and policy clause queries.
Email support
For written records of a data request or correction submission, email is the right channel. The address is shown in the Contact section of your account settings page.
Account dashboard
The transaction log, data request form and current policy version are all accessible after login. Check the dashboard first before opening a support ticket.
DATA AND SECURITY PRACTICE
How We Handle Data, Cookies and Account Security
Our approach to data handling, cookies and account security reflects the obligations we take on when you create an account with us. Here is how each area works in practice.
Data handling
Personal data you submit at registration — name, contact number, linked wallet — is used only to operate your account and process transactions. We do not sell account data to third parties. Retention periods are shown in the privacy section of your account settings.
Cookies
We use session cookies to keep you logged in and functional cookies to remember your language and payment preferences. Analytics cookies are optional; you can adjust your cookie choices from the banner shown on first visit or in your account settings.
Account security
Your account is protected by password authentication. The account security section in settings shows the active protections on your account. If you notice an access event you do not recognise, change your password immediately and contact support through live chat.
Policy changes and contact
When we update this policy, the revised version replaces the prior one in your account dashboard. For any question about a specific change, reach us via the support paths listed in the section above before continuing use.
POLICY FAQ
Common Questions About This Policy
These are the questions we hear most often about our legal terms, your account rights and how to act on them.
Where can I find the current version of 789e apk's terms?
The operative version of our terms is always shown in your account dashboard after login. If the terms have been updated since your last session, a notice will appear before you continue. The date of the last revision is visible at the top of the policy document.
Does this policy cover my GCash deposits and withdrawals?
Our policy covers the transaction record on your account and the way we handle the data from a GCash transaction. The payment processing leg — the transfer between your GCash wallet and our system — is also subject to GCash's own user agreement. Both sets of terms apply at the same time.
How do I request a correction to my account details?
Go to account settings, open the profile section and use the correction request form there. You will need to attach a verification document as specified in the form. We will update the record and confirm the change to your registered contact once the request is processed.
Can I ask what personal data you hold on my account?
Yes. Use the data request form in the privacy section of your account settings. After submission, the current status of your request is shown in the same section. For a written record of your request, you can also send it via the email contact shown in account settings.
Is access to 789e apk available in all parts of the Philippines?
Access depends on local law and is available only where local law permits. We do not confirm availability in specific regions beyond what is shown at account registration. If your region restricts online gaming, these terms do not create a right of access on your behalf.
What happens if I disagree with a transaction record shown in my account?
Open the transaction detail view in your account dashboard and flag the entry from there. For GCash, GrabPay or PESONet disputes that involve the payment provider's side of the transfer, you will also need to raise the matter directly with that provider under their resolution process.